About Us

KISSTELLA was born from the collaboration of master craftsmen with over 20 years of expertise and visionary designers who understand the art of modern elegance. Our philosophy is simple yet profound: “Real value begins in the craftsmanship you cannot see.”

For more than a decade, our brand has been guided by the slogan,“The finest value to illuminate your most precious moments.”

Every piece is thoughtfully crafted with premium gemstones and an extensive range of high-quality materials. Through hundreds of meticulous hand-finishing steps, our artisans ensure a smooth, comfortable fit that feels as beautiful as it looks.

We also offer custom designs tailored to your desired concept, allowing you to create jewelry that is truly personal. As a well-trusted and widely recognized brand in Korea, KISSTELLA is committed to delivering quality, integrity, and timeless beauty.

Production & Shipping Time

Production Time
Each piece is made to order and handcrafted with precision.
Please allow 7–10 business days for production before shipment.

Shipping Time
Once your item is ready, it will be shipped via standard international delivery.
Estimated delivery time is typically 7–14 business days, depending on the destination and customs processing.

Return Policy for Custom-Made Items

Because many of our pieces are made-to-order and crafted specifically for each customer, custom-made and personalized items are final sale and cannot be returned or refunded.
This policy ensures the integrity of our artisanal process and the uniqueness of your piece.

However, we stand firmly behind the quality of our craftsmanship.
If your item arrives damaged, defective, or incorrectly made, we will repair or replace it at no additional cost. Please contact us within the specified timeframe with photos of the issue so we can assist you promptly.

Order cancellations may be accepted within 12 hours of purchase if production has not yet begun.

Customer & Business Inquiries

For any questions, feel free to reach out to us anytime through our LIVE CHAT.

For business inquiries, including wholesale or collaboration opportunities, please contact us at : kisstella@naver.com